Unit 1 P2, P3, and M1

Unit 1 P3

There are many barriers that can disrupt the effectiveness of communication between people. If these barriers are not dealt with, communication can break down and lead to misunderstanding

and ineffective communication. In order for communication to happen successfully, the two or more people must gain a full understanding of what each other is saying, and how they will interpret it.

Badly Expressed Message: Due to the obscurity of language there is always a possibility of wrong interpretation of the messages from one person to another. This barrier is created because of the wrong choice of words, in civil words, the wrong sequence of sentences and frequent repetitions. This may be called linguistic chaos.

Symbols or Words with Different Meanings: A symbol or a word can have different meanings. If the receiver misunderstands the communication, it becomes meaningless. In modern language, a few words can have multiple meanings and if somebody misinterprets what you are saying as a result of this, communication can break down.

Technical Jargon: Generally, it has been seen that the people working in an enterprise are connected with some special technical group who may have their own separate technical language used between each other.

Their communication is not so simple and has to be understood by everybody. e.g. industrial engineer. Hence, technical language can be a barrier in communication if someone doesn't understand the technical terms.

Lack of attention: if somebody is trying to complete a task whilst somebody is trying to speak to them, they will block out a lot of the information that the person is passing on to them because the majority of their concentration will be on their work. This leads to a misunderstanding of information which may lead to a misinterpretation. This can also occur as a result of carelessness, and people forgetting what the person has told them because they were not paying attention to them.

Lack of confidence: Top-level superiors think that the lower- level employees are less capable and, therefore, they ignore the information or suggestions sent by them. They deliberately pay no attention to information passed on or suggested from people of a lower-level to them. As a result of this, their confidence with be negatively affected and they will be less open to communication with a variety of people.

Distrust: For successful communication to occur the transmitter and the receiver must trust each other. If there is a lack of trust between them, the receiver will always derive an opposite meaning from the message that they receive from the transmitter. Because of this, communication will become meaningless.

Lack of basic communication skills: If the transmitter has poor communication skills, then the receiver is less likely to gain a clear and depth understanding of what it is that they are saying to them. If the receiver is unable to gain a great understanding of what information is passed onto them, communication will break down and become meaningless.